Effective: Sep 10, 2019

We take the security of your data very seriously at Buj. As transparency is one of the principles on which our company is built, we aim to be as clear and open as we can about the way we handle security.

If you have additional questions regarding security, we are happy to answer them. Please write to product@bujapp.com and we will respond as quickly as we can.

Confidentiality

We place strict controls over our employees’ access to the data you and your users make available via the Buj service. All of our employees and contract personnel are bound to our policies regarding Users Data and we treat these issues as matters of the highest importance within our Buj company.

Personnel Practices

Buj conducts background checks on all employees before employment, and employees receive privacy and security training during onboarding as well as on an ongoing basis. All employees are required to read and sign our comprehensive information security policy covering the security, availability, and confidentiality of the Buj services.

Data Encryption In Transit and At Rest

The Buj services support the latest recommended secure cipher suites and protocols to encrypt all traffic in transit. Customer Data is encrypted at rest.

We monitor the changing cryptographic landscape closely and work promptly to upgrade the service to respond to new cryptographic weaknesses as they are discovered and implement best practices as they evolve. For encryption in transit, we do this while also balancing the need for compatibility for older clients.

Availability

We understand that you rely on the Buj services to work. We’re committed to making Buj a highly-available service that you can count on. Our infrastructure runs on systems that are fault tolerant. Our operations team tests disaster-recovery measures regularly and staffs an around-the-clock on-call team to quickly resolve unexpected incidents.

Disaster Recovery

Customer Data is stored redundantly at multiple locations in our hosting provider’s data centers to ensure availability. We have well-tested backup and restoration procedures, which allow recovery from a major disaster. The Operations team is alerted in case of a failure with this system.

Network Protection

In addition to sophisticated system monitoring and logging, we have implemented two-factor authentication for all server access across our production environment. Firewalls are configured according to industry best practices and unnecessary ports are blocked by configuration with AWS Security Groups.

Host Management

We perform automated vulnerability scans on our production hosts and remediate any findings that present a risk to our environment. We enforce screens lockouts and the usage of full disk encryption for company laptops.

Logging

Buj maintains an extensive, centralized logging environment in its production environment which contains information pertaining to security, monitoring, availability, access, and other metrics about the Buj services. These logs are analyzed for security events via automated monitoring software, overseen by the security team.

Incident Management & Response

In the event of a security breach, Buj will promptly notify you of any unauthorized access to your Customer Data. Buj has incident management policies and procedures in place to handle such an event.

Product Security Practices

New features, functionality, and design changes go through a security review process facilitated by the security team. The security team works closely with development teams to resolve any additional security concerns that may arise during development.